BUS002 - Operations Management - 2023/24

The module in Operations Management (BUS002) has been designed to provide students with a clear understanding of the most important issues in OM (such as process design, capacity planning and control, supply chain management, just in time and total quality management) through a blend of theoretical approaches and seminar-based activities. Students are also encouraged to analyse the relationship between the production of services and goods and the reproduction of technical and managerial knowledge, and the implications of such a relationship in terms of governance and strategic decisions.