QMplus Help & Support Landing Page
Topic outline
-
Useful Links for Staff
- Report a problem through the IT Helpdesk
- Find out about our drop-in sessions (Mile End or Whitechapel)
- Request a call back
- Book an appointment with a learning technologist
- Login directly to Q-Review and Turnitin UK
- Turnitin status
- QMplus Media status
-
Useful links for Students
- Have a look at the student area of the E-learning Unit website
- QMplus Hub: how to set-up groups, design webpages, learning journals & more
- Take a look at our User guides
- Report a problem through the IT Helpdesk
- QMplus Local School Contacts
-
All E-Learning guides Top video guides Getting Started with QMplus - Top ten Baseline Standards Introduction Example Course
Getting Started with QMplus Courses:
-
E-learning Call Back Service
Are you a QMUL member of staff?
Need to speak to someone about QMplus, Q-Review, Turnitin, BOS?
Call Helpdesk on 0207 882 8888 and request an E-Learning Call Back’
*See terms and conditions on the E-learning Unit WebsiteSend us an email: elearning@qmul.ac.uk
-
The team supporting QMplus and QMplus Hub work hard to test the software on as many browser environments as possible to ensure it works well. We cannot, however, test on every possible Desktop, Laptop, Tablet or Mobile Browser available. Where possible we would advise installing the latest versions of browsers. Please raise a helpdesk ticket if you experience difficulties.
Desktop:
- Chrome
- Firefox
- Safari
- Edge
- Internet Explorer
Mobile:
- MobileSafari
- Google Chrome
For the best experience and optimum security, we recommend that you keep your browser up to date. https://whatbrowser.org
Note: Legacy browsers with known compatibility issues with this version of QMplus:
- Internet Explorer 10 and below
- Safari 7 and below
-
Focus on...Bespoke sessions
If the sessions on our scheduled programme aren’t what you want (or when you want), we are also happy to run bespoke sessions that are tailored to the needs of your team. We will try to cover any topic you might need. For example, if your department is using Turnitin for student assignment submission, we could work with you to create processes specific to your team and then deliver training to those processes.
Send us an email outlining your requirements to: elearning@qmul.ac.uk
-
The Help & Support area of the ELU website has all our admin guides, here are a selection of our most popular.
- How to create new courses from Module Templates
- How to bulk upload users onto a course or into groups
- How to backup and restore a course
- How to delete a course
- How to manage categories
View All User Guides -
There are a number of ways that QMplus staff can learn more about how QMplus works:
- The E-learning Unit runs regular workshops for beginners and advanced users of QMplus - for details please type in QMplus in the title section of our bookings page.
- We have an active QMplus users group in QMplus Hub - You can find out how to join by reading this guide.
- We run a QMplus community forum which meets at regular intervals to share best practice and talk about developments in the system.
- We communicate with all interested users through a monthly newsletter. Join the mailing list now.
- We post updates and news about the system on the E-Learning Unit website.
-
There are many ways you can get advice about e-learning at Queen Mary
- Some schools, departments or institutes have dedicated local e-learning support so ask around to see if yours does.
- You can make an appointment with a member of the E-learning team to discuss your individual needs on a one-to one basis or you may ask a member of the team to assist you in providing advice on a strategic approach to the use of technology e.g. in providing feedback or in helping improve student engagement.
- Our website contains advice about how and why to use e-learning.
- We also offer consultancy services to schools, faculties and course/programme teams on e-learning
-
We have a number of staff & student guides which are divided into the following sections:
- Administering your QMplus Module
- Design and Build
- Getting Around QMplus
- QMplus Hub
- Communication and Collaboration
- Assessment and Feedback
